University of Maryland Extension

customer service

Customer Service Webinar

Thursday, May. 14, 2020 - 9:00am to 10:00am
Online - Zoom session
"The customer is always right!" But, what do they want? And how is customer service handled when doing online sales? Join Ginger Myers, University of Maryland Extension Marketing Specialist, to learn more about how to be retail ready. A link to the recording will also be sent out to those who...

The Customer is Still King

Customer at a Farmers Market
Ag Marketing News Update Regardless of your direct marketing outlet (farmers’ market, on-farm stand, CSA, or Pick-Your-Own), great customer service is the undeniable business principle that cannot be neglected in order to have a sustainable and profitable business. Even though we’re increasingly...

Direct Marketing Do’s and Don’ts — the Good, the Bad, and the Ugly

Farmers Market
Ag Marketing News Update With the direct marketing season in full swing, it’s a good time to step back and examine some of the tools and marketing technics that can have a substantial impact on your success as a direct marketer. Whether the outlet is a farmers’ market, your on-farm stand, or...
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