University of Maryland Extension

Getting the Most from Your Email Program Spend

Author: 
Ginger S. Myers

October 2020

Getting the Most from Your Email Program Spend

Image of a cell phone with an email messageWith the pivot to curbside, delivery, and online marketing, using the business’ email service provider, content delivery format is more important than ever. While several social media platforms such as Instagram and Facebook are popular for sharing pictures and product promotions, email is still “The King” of online marketing tools.

Since March 2020, a plethora of new farm newsletters has started arriving in my inbox. Most are well done, in terms of content, but the timing and frequency of these emails can get down-right annoying. So, when are the best times to send out newsletter and farm promotions? Are there any “best practices” to consider to make email marketing more effective?

More people check their email first thing in the morning, than any other social media platform. As can be expected, the pattern of open emails increases as people begin to wake up and start their day, then subside again and dwindles as they go to sleep. Media consultants have found:

  • Workday hours (9 am – 5 pm) are when over half of all email is opened.
  • Peak open times are just before and after lunch
  • Lunchtime opens only drop by a fraction
  • Including lunch, 47% of emails are opened outside of work hours. Note that the majority of these “non-working” opens occur on mobile devices

To make the most of your email program spending, keep these points in mind before sending:

  1. TIME OF DAY
    What is the best time of day to send your email marketing messages? Optimize the time of day you are sending for your target market and format for the device most likely to open your email.

  2. BREVITY How much can someone really read during the 3 minutes they have in the coffee line? Keep your copy to the point and make call-to-actions as clear as possible.

  3. FIRST WORDS
    The first words of your campaign in your subject line are incredibly important, so craft them with thought.

  4. MOBILE-FIRST
    With mobile email open rates rapidly growing, we need to optimize our email marketing for a mobile-first environment. Also, remember to test your landing pages on a mobile device; having someone tap through, only to end up on an unusable landing page, is a terrible experience.

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The Maryland Retail Products Producer News & Notes is by Ginger S. Myers and is published monthly. It is part of the Maryland Retail Products Producer Program (MRPPP) and, it contains training resources and retail marketing protocols to assist producers and food entrepreneurs in increasing their direct retail sales. To receive this newsletter and participate with the MRPPP group, you can go to go.umd.edu/JoinMRPPP or click on the subscribe button below.

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