University of Maryland Extension

Communicating on Difficult Topics

Communicating on Difficult Topics and with Difficult People

Kay-Megan Washington, Program Administrator for the Maryland Agricultural Conflict Resolution Service, will provide you with concrete tips on how to deal talk about uncomfortable subjects with people it can be uncomfortable to talk with. Learn how to clarify what you want, what they want, how to make them feel heard and make sure they hear you, and how to come up with solutions that work for everyone.

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Slides

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