University of Maryland Extension



Personal Finance Seminar for Professionals

Tuesday, May 14

4:00-6:00              Registration

Wednesday, May 15

8:00-9:00              Breakfast

9:00-10:30           Adam Davidson, Weekly Columnist of NY Times & Co-Founder of NPR's Planet Money, Keppler Speakers

“It’s the Economy”

Adam Davidson seeks to help audiences understand the sometimes treacherous terminology and often intimidating worlds of economics and finance. Much of the public conversation surrounding economic issues is done in contentious forums, with angry commentary surrounding opposing viewpoints. Others discuss critical financial issues using terminology that only the already-involved can understand. This performance provides understandable and engaging analysis of the economic news.

Planet Money page for podcast, radio, and more.

10:30-10:45        Break

10:45-12:15        Barbara Chamberlin, Extension Instructional Design Specialist, New Mexico State University Learning Games Lab

“You're Pushing My Buttons: How Technology is Changing the Ways Our Clients Work, Think and Learn” (PDF) (MOV)

Angry Birds has changed your life more than you realize… as have mobile applications, web surfing on your phone, and YouTube. More importantly, it changes the way our clients look for information, interpret what they’ve learned and solve problems. Dr. Chamberlin will share ways our clients use and think with technology, and what that means for our educational efforts.

12:15-1:30           Lunch

1:30-3:15              Julie Nepveu, Senior Attorney, AARP Foundation Litigation & Peter Holland, Visiting Law School Assistant Professor, University of Maryland School of Law

Attack of the Zombie Debt Collectors

How does one defend against old debt that seemingly never dies?  Learn the shocking weaknesses in debt collection cases brought by the debt buying industry.  Protect exempt federal benefits from collection attempts. 

3:15-3:30              Break

3:30-5:00              Janet Benavente, County Extension Agent, Colorado State University Extension

Promising Outcomes from Holistic Approach to Family Strengthening Programs

The speaker will describe the program design and outcomes of a 5-year Healthy Marriage demonstration project with a diverse adult participant profile.

James Marshall, Associate Professor of Family Life, University of Arkansas Cooperative Extension Service

Getting Our Hearts Right: Three Keys to Better Relationships

We all hope to have good relationships in our lives—thriving marriages and families, close friendships, and well-functioning teams at work. And yet, along the way we all encounter conflict and disagreements. Even with our best efforts and intentions, we bump into conflict regularly. This workshop focuses on how individuals and family members too often become “stuck” in negative perceptions. Getting Our Hearts Right reviews several forms of human bias and provides steps to overcome these so that all relationships—especially family ones—can be healthier.

Thursday, May 16

8:00-9:00              Breakfast

9:00-10:15           Don Blandin, President & CEO, Investor Protection Trust

 “Investor Education and Protection for Financial Professionals”

The workshop will introduce the Investor Protection Trust (IPT), a nonprofit organization devoted to investor education. More than one-half of all Americans are now invested in the securities markets, making investor education and protection vitally important. It will also showcase the IPT’s investment education programs for elderly, workplace, community, and more. Also, a variety of research projects by IPT to better understand investor attitudes and behaviors and to guide our education efforts will be shared.

Investment Protection Trust National Programs

10:15-10:30        Break

10:30-11:45        Linda Williams, Community Outreach & Training Manager, Consumer Action

“Preparing to Succeed: Delivering Financial Literacy to Diverse Adult Audience and Identity Theft”

Success in effectively delivering educational content to clients depends a great deal on your ability to present the material in a way that is effective for all members of an audience, regardless of personal learning style. This workshop will explore the key principles of adult learning, including why adults choose to learn, how they receive and digest information, and how to deliver a dynamic and memorable presentation. It will also include a introduction and slide show followed by a real- world demonstration using Consumer Action’s ID Theft & Account Fraud module from the renowned MoneyWi$e curriculum. Participants will leave the workshop with the knowledge to improve their presentations so that they achieve your teaching objectives and meet the learning needs of all clients.  In addition the ID theft training module will covers steps to prevent ID theft, or if you are a victim, how to clear up the problems created by ID theft and to lessen its impact on your life.

Consumer Action Teaching Adults - PowerPoint Presentation

Consumer Action Identity Theft and Account Fraud Module

Consumer Action Identity Theft Quiz Teaching Tool

11:45-1:00           Lunch

1:00-2:00              Michael Pierce, Policy Analyst, Office for Students, Consumer Financial Protection Bureau

“Updates from the Office for Students, Consumer Financial Protection Bureau”

 The Policy Analyst from CFPB will provide the priorities and upcoming topics from the Office for Students that focuses on helping students and families make smarter choices about paying for college. This workshop will include student loans and other relevant issues.

CFPB Students and Young Americans

CFPB Paying for College

2:00-3:15              Michal Grinstein-Weiss, Associate Professor & Associate Director, Washington University in St. Louis, Center for Social Development

Refund to Savings: Exploring the Intersection of Behavioral Economics and Asset Building at Tax Time and Beyond

Federal policies have long incented savings, but few low-income families benefit from these incentives.  At the same time, a growing body of research has shown that low-income individuals desire to save, and can manage to do so if given the right tools, incentives, opportunities and infrastructure. Many projects have tested approaches to encouraging savings among low-income individuals, often focused on tax time when many people receive a large lump sum refund, and using some kind of savings match. While demonstrating a promising opportunity for saving at the “golden moment” of tax time, this work also reveals several key gaps: 1) Few programs are easily scalable; 2) the value of each program feature is not well understood; and 3) there has been little experimental evidence. To address these gaps, the Refund to Saving Initiative (R2S) was developed as a collaboration of academic researchers from Washington University in St. Louis and Duke University and Intuit, Inc., the makers of TurboTax. R2S integrates a saving-promotion experiment into the TurboTax Freedom Edition product that is available to lower-income households free of charge. R2S experiments measure the effect of interventions informed by behavioral economics that seek to increase saving at tax time.

3:15-3:30              Break

3:30-5:00              Linda Sherry, Director of National Priorities, Consumer Action & John Breyault, Vice President of Public Policy, Telecommunications and Fraud, National Consumers League

“The Consumer Impact of Online Personal Financial Management Tools”

The workshop will focus on the proliferation of online personal financial management tools (PFMs) and their impact on consumer spending, saving and borrowing habits. The workshop will examine recent research on the topic as well as privacy and security concerns that these tools raise.

Friday, May 17

8:00-9:00              Breakfast

8:20-9:00              Peter Franchot, Comptroller of Maryland

 “Importance of Financial Literacy”

The Comptroller has been a strong advocate of financial literacy in the State of Maryland. This workshop will include the importance of financial literacy and sharing of his numerous efforts to promote it including supporting for a financial literacy course requirement for high school students.

9:00-9:15              Break

9:15-10:45           Jeanne Hogarth, Vice President of Policy, Center for Financial Services Innovation

Mobile Financial Services

Mobile phones – especially smart phones – are a standard aspect of daily life for many American consumers. Ongoing innovations in mobile finance show some potential to change the way consumers manage their money and conduct financial transactions. This session will provide information on the products and services consumers use with their mobile phones and share ideas on the challenges and opportunities for “mobile money management.”

10:45-11:00        Break

11:00-12:30        Maxine Sweet, Vice President of Public Education, Experian

Give Me a Little Credit: What Everyone Needs to Know about Credit Reports and Scores

This session offers an in-depth discussion of credit reports and credit scores, providing the basics that every consumer needs to know and dispelling the common myths that can lead consumers astray.

12:30-1:45           Lunch

1:45-3:00             Michelle Thornhill, Senior Vice President & Diversity and Inclusion Integration/Strategy Manager at Wells Fargo

“Serving Diverse Consumers - The New Normal”

Over the past decade, the demographics of the communities we serve have been rapidly changing, and therefore our approach to understanding and responding to the needs of these communities continues to evolve. This workshop will explore the changing demographics, the financial needs of these communities, and how financial educators can best meet those needs in their programming.

Hands on Banking®

Beyond Today®: Financial Perspectives for Life

The Advocate Money Minute: A website dedicated to addressing the financial concerns of LGBTs

3:00                          Adjourn

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