University of Maryland Extension

2015 Agenda


Personal Finance Seminar for Professionals


Wednesday, May 13

8:00-9:00              Registration

9:00-10:15           Peter A. Holland, Attorney, The Holland Law Firm, P.C.

“Consumer Financial Protection: Protecting Consumers from Zombie Debt”

Zombie debt gets its name from the fact that these debts that should be “dead” some how come back to life and haunt you.  These debts can be from the past. They could have been a case of stolen identity where you were completely cleared but the collection agency contacting you will have no record you’re your payment or your fraud report.  In this session we will learn why “Zombie” debt is big business and discover how to help consumers combat debt collection abuse.


10:15-10:30        Break


10:30-12:00        Rod Griffin, Director, Public Education, Experian

“Give me a little credit: what you need to know to get the credit you deserve”

An interactive overview of the fundamentals of credit reporting and credit  scoring. Learn how the credit reporting process works, why it is important to consumers and our economy and how you can become engaged in that process to successfully manage your credit history. Discover what goes into credit scores, where they come from, what they mean and what  you can do to ensure  your scores qualify you for the credit you want and need.


12:00-1:00           Lunch


1:00-2:00              Linda Sherry, Director, National Priorities (DC Team Leader), Consumer Action

“Insider’s Guide to Specialty Consumer Reports”

Many consumers know that credit reports reveal their borrowing and payment history, but they may not be aware that there are dozens of other “specialty” consumer reports that track everything from rental history to prescription purchases? These reports can affect your clients’ ability to obtain insurance coverage, a bank account, a job, a cellphone or even a place to live. In late 2014, Consumer Action examined these companies and prepared a guide to inform consumers about the types of information being collected and how it’s being used, when it makes sense to order their own reports, what they can do if a report is keeping them from getting a bank account, their rights under the Fair Credit Reporting Act, and more.


2:00-3:30              Steve Rhode, Get out of Debt Guy

“Issues Surrounding Getting Out of Debt”

Consumers come across many different issues when it comes to getting themselves out of debt. Steve Rhode will talk about these issues to help bring awareness to issues your clients may be dealing with. He will discuss the debt relief industry, warn consumers about scams, and providing debt help to get out.


3:30-3:45              Break


3:45-5:15      Patty Avery, Financial Empowerment Program Specialist,

                     Consumer Financial Protection Bureau

“Your Money Your Goals”

In this workshop we will discuss the new program, “Your Money Your Goals”. It is a toolkit developed by the Consumer Financial Protection Bureau that social services organizations can use to help their clients set goals, choose financial products and build skills in managing money, credit, and debt. Speaker will also share the information from the pilot program of the toolkit.


Thursday, May 14

8:00-9:00              Registration

9:00-10:30           Keynote Speaker: Deborah Owens, The Wealth Coach, Owens Media Group

“The 7 Wealthy Habits of Successful Savers”

What attitudes, beliefs or behaviors are preventing people from building wealth. Wealth Coach and author Deborah Owens will share strategies and concepts that you can use to help people break from their past, control their present and transform their future.


10:30-10:45        Break


10:45-12:15        Donna Miller, AVP Business Development, iGrad Inc.,

                           & Daniel Boylan Instructor of Finance, Ball State University,

“A Research Backed Approach to Financial Literacy”

This presentation discusses the many ways financial literacy makes an impact on students, staff, and alumni while addressing the relationship of a financial literacy commitment to borrowing responsibly, retention, customer satisfaction, and accountability in repayment (default rates). Time is spent on financial management after school. Tried and true best practice tips will be shared throughout, describing exactly how an effective financial literacy program addresses each of these topics. Available statistics will be used to demonstrate effectiveness on campus. Attendees will leave with clearly defined action steps to begin an initiative or increase the effectiveness of their current initiatives.


“Can Personal Finance Education in College Serve as a Change Agent for Young People?”

Whether personal finance should be taught ebb’s and flows with economic conditions.  As the economy gets worse personal finance becomes a higher priority and conversely as the economy improves support for personal finance education diminishes. This study looks into the advantages and disadvantages of administering personal finance education at the university level. Though there is a great deal of research in this area from corporations and not-for-profits, there is little peer-reviewed research.   This paper seeks to increase the body of knowledge by combining the peer reviewed and non-peer reviewed research to draw conclusions.  This literature review looks to understand the process by which young adults acquire the financial knowledge and behaviors needed to manage full-time adult social roles and responsibilities. With this understanding, recommendations are made to support young people by creating a curriculum that enables them the ability to use many tools to manage their personal circumstances and possibly change the attitude in regards to the level of control one has over their personal finances. 


12:15-1:00           Lunch


1:00-2:15              Jean Setzfand, Vice President, Financial Security, AARP,

“Working with Older Clients”

During this workshop a financial education expert from AARP will discuss special considerations when working with and educating the aged 50+ population on financial planning and asset protection—including retirement savings and claiming Social Security. The session will also highlight AARP financial security tools and resources, as well as touch on frauds targeted to the 50+ and actions to protect their hard-earned money.


2:15-2:30              Break


2:30-3:30            Pamela Chan, Associate Director Applied Research,

                            Corporation for Enterprise Development

                            & Emily Hoagland, Research Manager, CFED

“Reframing the Ends and Means of Financial Education”

Historically, financial education and advising focused on building the knowledge base of students and clients on issues of money. Research in more recent years suggests that knowledge alone is not a strong predictor of positive outcomes in financial behavior or conditions. With this limitation in mind, researchers from CFED will discuss insights from behavioral science and invite new means of engagement between financial practitioners and clients. Additionally, they will highlight a new, multifaceted definition of financial well-being from the Consumer Financial Protection Bureau and how it may help refine the goals of financial education and advising. By exploring both areas and how they are linked, financial educators and advisors may start reframing the end and means of financial education for their own practices.


3:30-3:45              Break


3:45-5:00  Syble Solomon, Founder/President. LifeWise Strategies

“The Good Credit Game: Six audacious activities to teach the best classes ever about credit”

Liven up your credit classes with new hands-on activities that are engaging and effective. We will cover what a credit score is and isn’t and how it can affect our lives in many ways. Most important, are the many tips and tricks that are included to help participants take control of their credit and improve their scores, minimize debt and improve their bottom line.


Friday, May 15

8:00-9:00              Registration


9:00-10:30           Keynote Speaker : Annamaria Lusardi, Academic Director, Global Financial                  Literacy Excellence Center, and Denit Trust Chair of Economics and Accountancy, The George Washington University School of Business   

“The Economic Importance of Financial Literacy”      

During this presentation, Prof. Annamaria Lusardi of the George Washington University’s Global Financial Literacy Excellence Center (GFLEC) will look at the importance of financial literacy and financial education in our changing economic landscape.  She will also discuss the findings of extensive research on the financial literacy levels of Americans as well as effective practices for financial education programs.


10:30-10:45        Break


10:45-12:15        Stuart Ritter, Senior Financial Planner, T. Rowe Price Associates, Inc

“Planning and Investing for Retirement”

This workshop will cover the three key steps to achieving a financial goal, with an emphasis on retirement.  We’ll cover how much to save, what account to use, and how to invest (and the three steps involved in creating an investment strategy).


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