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Herb Reed is the PI. Teach well and septic maintenance for various groups, including master gardeners, homeowners, watershed associations, septic installers, and real estate agents. There were six well and septic maintenance classes in 2008 with 93 participants. Web sites are maintained to teach well and septic maintenance to homeowners. Homeowners are invited to email questions not answered on the website. There were 125 emails well and septic related consultations in 2008. The majority of email questions concern septic systems (85%) and 20% concerned wells or water quality. They were also questions on clogged drains. A survey was sent to all participants during 2008. Of those responding (40%), 56% reported receiving all of the information needed to solve their problem, 16% received most of the information needed, 8% received some of the information needed, and 4% felt they did not get their question answered in any way. On the question of money saved, 76% said they did not save any money but many said they got “piece of mind”. Of those reporting money saved, 50% specified amounts ranging from $100 to $15,000 and an average of $4,700. On the question of the value of the email consultation service, 84% felt it was very valuable an should continue, 12% felt it was somewhat valuable and should continue if funds were available and 4% felt that it was not that valuable. Many respondents added positive comments, praising the promptness of the response, detail, and accuracy of the information received. Many cited the value of having an independent source of well and septic information and stated that the information provided gave them more confidence in discussing their situation with local contractors.
For more information, contact Herb Reed
Last updated: 04/8/2009
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